If your NordVPN problems persist, try uninstalling the NordVPN app and rebooting your Windows device. If the NordVPN app works after that, you will need to add exceptions for NordVPN files. NordVPN is not working after an updateįirst, try disabling your antivirus or firewall software because they may be interfering with your VPN connection. Some of our users reported that the NordVPN application started working for them again when they used an alternative connection method (a tutorial for OpenVPN GUI can be found here). In the opened window, select "Reset app."Īs a last resort, you can try other methods to connect.Restart your PC and try connecting to the servers again.Ī certain feature of the application is not working properly.In the opened window, select "Network flush.".Try disabling it and check if the issue remains.Īdditionally, please try performing a network flush: The issue may also be caused by your antivirus, firewall, or other security software. If that does not help, try changing the connection protocol: a) switch to OpenVPN (TCP) b) switch to NordLynx. No internet access once connected to a VPN serverįirst, try changing the server you are connecting to. Go to “Settings,” select “Kill Switch” in the left sidebar menu, and click on “Add apps” under “App Kill Switch.” For example, you can add Skype to the Kill Switch list by adding this file: C:\Program Files (x86)\Skype\Phone\Skype.exe Make sure to add the direct executable file (.exe) in the NordVPN app. To access the “Windows event log,” simply repeat step 3. In the services list, find and right-click on “Task scheduler.” Click “Start” if it’s not running.Type in "services.msc" (without the quotation marks) and press “Enter” to open the "Services" window.Press the “Windows” key and the “R” key together to open the "Run" window.You can also try disabling your antivirus/firewall/security software, and then reinstalling the NordVPN app. Please first update your Windows system using the Windows Update tool, then try installing the application again. Among other things, you can try these solutions if NordVPN is not working on your Windows 10 device or you have no internet access with NordVPN on Windows 10. This article covers NordVPN problems most frequently encountered by Windows users.
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